FAQs
INNOVATIVE SKYLIGHTS INSTALLATION
We do our best to keep your home clean and protected. Before we begin our installation, we put protective plastic in the skylight shaft. This will catch most of the debris. We also put down drop cloths on the floor under where we work. There will be some sheetrock dust and sawdust. We encourage you to move valuables and artwork to a safer location away from the work.
Each Sun Tunnel is professionally installed in about 2 hours with no mess & will change a cave-like room into the favorite room in the house — you’ll be enjoying your “new room” that same day.
SELF INSTALLATION
At your own discretion, you can bring in their old skylights to make sure the order is correct. However, we do not recommend this since leaving an opening on your roof that can lead to damages in case of sudden strong wind or rain.
Disassemble the current unit by removing hex head screws around the retainer along the top of the aluminum frame. Remove the retainer and the replace the dome. A bead of high quality silicone or butyl tape may be used between the dome and frame.
Our In-House skylights CAN be installed sideways, but because we do not offer flashing for it, it will need to be flashed by the installer.
Velux venting, deck mount, and self flashed skylights CANNOT be installed sideways because the flashing system is set to allow the water to drain off a certain way (with the header flashing at the top). If they are installed any other way, the warranty is void, and the risk of leaks increases.
Only Velux fixed curb mounted fixed skylights CAN be installed sideways. Instead of using the same size flashing kit, use the flashing kit that has the width of the sideways skylight and modify the length. For example, an FCM 2246 can be turned sideways and used with an ECL 4646. Special sized blinds and accessory trays may be available to fit sideway installation (for example, there is a 4622 blind and accessory tray that can be ordered).
We offer IMPACT Velux skylights and sun tunnels which have been tested and are compliant with the Texas Department of Insurance (TDI). You can check the TDI website to see the list of Velux skylights that have been approved:
PRODUCTS
Solatube is a brand of tubular skylight. We used to sell and install Solatube for many years and believe it is a good product. However, we decided to switch Velux in order to get better customer service and support as a dealer.
There are 3 different generations of lenses. We recommend that you call us first before attempting to remove anything.
The lens can be removed by turning the outer ring, which will detach if rotated. Then they can pull out the lens by pulling on the rubber material that is poking out around the lens.
Sometimes bugs get into the sun tunnels if there is a gap in between the parts of the sun tunnel in the attic. We can schedule a service call out to seal (tape) up the sun tunnel joints.
Wash domes with water or Brillianize Plastic Cleaner (sold at Innovative Skylights)
DO NOT USE: window cleaning sprays, kitchen scouring compounds, alcohol, or solvents such as acetone, gasoline, benzene, carbon tetrachloride, or lacquer thinner. These chemicals destroy acrylic and polycarbonate skylight dome material.
We will only accept returns of non-damaged Velux stock items. Products must be returned with original packaging, including packing material such as Styrofoam (for skylights), nails, and instructions. We charge a 20% restocking fee for all returns and exchanges. Custom sized skylights and special order items cannot be returned or exchanged.
VELUX Solar powered skylights and blinds qualify for a 30% federal tax credit on purchase and installation when we install it.
See the Velux website for more details: http://www.veluxusa.com/help/tax-credit